How quickly do you respond to calls in Shelbyville?+
Emergency calls jump the queue — we aim to have someone stabilizing an active leak in Shelbyville the same day. Non-emergency estimate requests are typically scheduled within a day or two.
How does your pricing work?+
Yes. Every job starts with a free inspection and a written, itemized estimate. We don't start work off a verbal quote, and the price you approve is the price on the final invoice unless you request additional work.
What licensing and insurance do you carry?+
Yes — Big Toms Roofing is fully licensed to perform Flat Roof Repair in MI, and we carry both general liability and workers' compensation coverage. We're happy to provide documentation before you sign anything.
What emergency roofing services are available in Shelbyville?+
We offer 24/7 emergency response for active leaks, storm damage, and fallen debris. If your roof is actively leaking, call +1-855-469-0306 right away — we'll walk you through immediate steps and dispatch a crew to stabilize the damage.
Do you handle insurance paperwork?+
Yes — we document damage with detailed photos and can meet your adjuster on-site to walk through findings. Many Shelbyville customers say this cuts weeks off their claim process.
How many days will a reroof take at my Shelbyville home?+
A standard single-family reroof usually wraps in a day or two once we're on-site; larger or steeper roofs, or metal systems, can take a bit longer. You'll get an exact estimate before we schedule.
What brands do you work with?+
We install asphalt shingle systems from GAF, CertainTeed, and Owens Corning, plus standing-seam metal roofing and flat/low-slope commercial membranes like TPO and EPDM.
Is your workmanship guaranteed?+
Every Flat Roof Repair job comes with a written workmanship warranty from Big Toms Roofing, separate from the manufacturer's material warranty on shingles or metal panels. Terms are outlined in your estimate.
Can you inspect my roof before I buy or sell a home in Shelbyville?+
Yes, we perform pre-purchase and pre-listing inspections throughout Shelbyville with a written report and photos — useful for negotiations on either side of the transaction. Ask about current pricing when you call.
Are you only in Shelbyville or do you cover nearby towns?+
We serve Shelbyville and the surrounding communities throughout Shelbyville, MI — see the coverage section below for the specific zip codes and nearby cities we handle regularly.
